Pump Attendants Online Course

Course Overview

This  course is for people who want to develop their career in Petrol Station from the entry level of Sales Attendants and work their way up in career ladder by upgrading skillset.

This course can also benefit people who are already working as attendants and need to upskill for the purpose of promotion to supervisors.

The course curriculum is in six parts. Once fully mastered, the learner sits for an online exam. The learner is certified as a professional attendant  after passing the online exams.

Certificate

Yes

Content

• Station staff orientation
• Station Equipment
• Product Knowledge
• The 9 steps in forecourt service
• Handling customer complaints
• Setting sales targets for forecourt staff
• Cash handling procedure
• Retail standards/why grooming is important
• Safety in the forecourt